The new year has come, the holidays are over and we are ready to get back to work, more inspired than ever! And you? Are you ready to get back behind your desk?
To help you feel motivated to take care of your customers even better than the past year, here are some quotes from famous entrepreneurs and brands about customer service. Remember also this year to love your customers and make them feel ever more special!
“Give trust and you’ll get it double in return.”
“Your most unhappy customers are your greatest source of learning.”
“Customer satisfaction is worthless. Customer loyalty is priceless.”
“Customers don’t expect you to be perfect. They do expect you to fix things when they go wrong.”
Donald Porter, V.P. British Airways.
“We see our customers as invited guests to a party, and we are the hosts. It’s our job every day to make every important aspect of the customer experience a little bit better.”
Jeff Bezos, CEO Amazon.com.
“There is only one boss. The customer. And he can fire everybody in the company from the chairman on down, simply by spending his money somewhere else.”
Sam Walton, Founder of Wal-Mart.
“Every great business is built on friendship.”
“Do what you do so well that they will want to see it again and bring their friends.”
“It is not the employer who pays the wages. Employers only handle the money. It is the customer who pays the wages.”
“When the customer comes first, the customer will last.”