Deskero Blog Customer care, made easy


The truth about live chat: an interview with Craig Borowski


Craig Borowski is a Market Researcher at Software Advice, the online center for help desk software, covering technology and changing trends in the CRM market, with a focus on customer service, marketing automation and the impact of technology on CRM strategy. After having published an interesting infographic based on his great report on the current use of live chat in customer care we asked him a...

Deskero Blog Customer care, made easy

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