We are very pleased to announce that, after almost 2 years of hard work, a brand new version of Deskero is finally here! In the past months our team has worked hard to create a brand new interface for our beloved software, with a completely revised graphic style: super minimal and even easier to use. But that’s only the tip of the iceberg: we’ve added tons of new features and updated all the pre...
Siamo davvero felici di poter annunciare che, dopo quasi due anni di duro lavoro, è finalmente online una nuovissima versione di Deskero. Nei mesi passati il nostro team ha lavorato sodo per creare un’interfaccia completamente nuova, con uno stile grafico estremamente minimale e ancora più facile da usare. Ma questa è solo la punta dell’iceberg: abbiamo aggiunto moltissime nuove funzionalità e...
The Deskero development team has been quite busy working on some little improvements aimed to make your everyday life easier. We always listen to our customers: their opinion is far more important than ours! That’s why we constantly try to move our software in the direction you point us into. In the recent months we were hard at work on these little features, developed as a direct request from...
Great customer care cannot be tied down to an office desk!
Excellent support means a full time connection with your customers: your team must be available, always, and in real time. Sounds hard? It is… but it becomes so much easier when you use the right tool!
In recent months we’ve published a couple of case studies, featuring examples of brilliant customer care from our clients… but now it’s our turn to be analyzed!
Creating a great interface for a great software
When designing Deskero, we wanted our interface to be both esthetically beautiful and utterly simple to use, so that customers and agents really feel at home.
Deskero is ready to conquer the world and make the costumer service easier and funnier for everyone!
The 2th October a very interesting book will be published.
In order to help you offer a better service to your customers, we introduced a new useful feature: internal agents!
Good news for all Deskero customers!
We are pleased to announce the first official release of a Deskero extension for Magento.
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