The road is not your final destination
Social media and internet came as quite a shock for the world of customer care. Through these new media, clients could get in contact with companies using a bunch of brand new channels and this created quite a messy situation. Many companies panicked: how can one tackle ALL these incoming messages, without getting lost in the madness?
Companies dig chat: it’s the most practical live channel for customer care!
Live chat is, by far, the easiest way to tackle live service. There are a number of reasons that make it a great tool for companies:
Product
Company
Support
Contacts
Social media
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