Deskero Blog Customer care, made easy

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Always getting better: a couple of updates

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The Deskero development team has been quite busy working on some little improvements aimed to make your everyday life easier. We always listen to our customers: their opinion is far more important than ours! That’s why we constantly try to move our software in the direction you point us into. In the recent months we were hard at work on these little features, developed as a direct request from...

The new Deskero app for customer service

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mobile app customer care

Great customer care cannot be tied down to an office desk!
Excellent support means a full time connection with your customers: your team must be available, always, and in real time. Sounds hard? It is… but it becomes so much easier when you use the right tool!

Why another help desk software?

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On this blog we’ll talk about a new idea of customer care.

We designed Deskero because we believe that modern customer care is different from traditional ticket systems and it requires different tools: simply answering requests is not enough anymore.

Customers want help and support, of course... but that’s just the beginning: they want to fall in love with a company with a strong personality.

Deskero Blog Customer care, made easy

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