Deskero Blog Customer care, made easy


Channels are just channels: helping customers is a different thing

multi channel customer care

The road is not your final destination
Social media and internet came as quite a shock for the world of customer care. Through these new media, clients could get in contact with companies using a bunch of brand new channels and this created quite a messy situation. Many companies panicked: how can one tackle ALL these incoming messages, without getting lost in the madness?

Deskero Blog Customer care, made easy

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