On this blog we’ll talk about a new idea of customer care.
We designed Deskero because we believe that modern customer care is different from traditional ticket systems and it requires different tools: simply answering requests is not enough anymore.
Customers want help and support, of course… but that’s just the beginning: they want to fall in love with a company with a strong personality, that is ready to offer them a great product experience.
Deskero gives you the tools to connect with your clients, but to achieve all this even a great software isn’t enough: you need to find your own personal language to talk with customers and engage them in a more meaningful and personal way.
And we are here to help you out.